MedPoint Collection — 24/7 Prescription Pickup
Secure, contactless prescription pickup available 24/7.
Ashludie Pharmacy - Helping the local community in Monifieth, Broughty Ferry, Barry, Carnoustie, Muirdrum, Wellbank and beyond.
How collection works
Simple Collection Process
Sign up for free, just contact the pharmacy for more information. Certain medicines and bulky items cannot be supplied using our Medpoint. Collect within 72hoiurs of receiving your pin code by text message which you will receive when your medication is ready for collection from Medpoint.
After 72 hours uncollected prescriptions are removed and returned for collection from within the pharmacy.
After 72 hours uncollected prescriptions are removed and returned for collection from within the pharmacy.
Quick benefits overview
Fast, Secure Prescription Collection
The MedPoint Collection locker is designed for simplicity and security. When your prescription is ready we load it into a sealed compartment and notify you by text or email with a unique code. At the machine, enter the code or scan the notification to open the correct locker. The system records collections for safety and audit, and staff monitor the machine to ensure continuity. Ideal for those who need medicine outside normal opening times, this service improves convenience while maintaining strict storage and handling standards.
Secure individual locker access
Available any time, day or night
Contactless, private collection
Text or email pickup code
Storage and safety
Secure Handling and Storage
Items placed in the locker are sealed and labelled for privacy. The system supports temperature-controlled compartments for sensitive medicines when required, and staff follow handling protocols to ensure integrity. Notifications include clear pickup instructions and safety reminders. If you have special requirements, such as assisted collection or additional storage needs, inform the pharmacy when ordering and we will advise the best approach to maintain safe access.
Safety
Sealed compartments and audit trails
Convenience
Collect prescriptions at any hour
Notifications
Text and email pickup alerts
Key Benefits
MedPoint Collection is designed to support modern medication routines. By offering immediate, private access once a prescription is ready, it removes scheduling barriers for shift workers, carers, and those with mobility constraints. The system complements home delivery services and in-person collection options, giving patients flexibility. Records of collection improve safety, and the streamlined process reduces congestion inside the pharmacy while ensuring prescriptions are picked up within a controlled and secure environment.
Immediate access after dispensing
Maintains prescription privacy
Reduces in-store waiting times
Supports medication adherence
Frequently Asked Questions
Answers to common questions about MedPoint Collection.
How do I get a pickup code?
You receive a unique code by text or email once the prescription is loaded into the locker.
Is the machine available 24/7?
Yes — the machine is accessible at any time for after-hours collection.
Can someone else collect my prescription?
Yes — share the pickup code and ID as instructed when you give permission.
What if I forget my code?
Contact the pharmacy during opening hours for verification and to reissue access.
Are controlled medications available through the machine?
Some controlled medications may require in-person pickup; we will advise when dispensing.